FAQs – Graduate Certificate in Client Assessment and Case Management (MFV)

This page provides answers to frequently asked questions about the Graduate Certificate in Client Assessment and Case Management, provided by Swinburne University of Technology (RTO Code 3059).

Who is this program designed for?

The Graduate Certificate in Client Assessment and Case Management is designed for people with experience working with family violence and experienced practitioners in the health and community service sectors. The course is tailored for people who currently work in, or wish to work in, men’s behaviour change (MBC) programs. In the course, you will develop specialist knowledge and skills for co-facilitating MBC groups and working with men who use family violence.

What does the course consist of?

The Graduate Certificate in Client Assessment and Case Management is designed for practitioners who currently work in, or wish to work in men’s behaviour change (MBC) programs. In the course, you will develop specialist knowledge and skills for co-facilitating MBC groups and working alongside men who use family violence to support shifts towards transformative change.

This course is experiential, embedded in the process of learning through the experience of doing. The course will explore frameworks and theories which support invitational, collaborative practice and foster deliberate self-reflection.

Key areas that are covered include:

  • Theoretical and practice frameworks that invite an intersectional analysis of family violence, entitlement thinking, hierarchy, accountability and change
  • Dialogue skills working alongside people who use family violence to support shifts towards transformative change
  • Group work theory and dynamics
  • Counter cultural co-facilitation
  • Anti-oppressive and invitational assessment skills
  • How our practices and interventions centre the experiences of those who have experienced violence and continuously challenge the culture of beliefs and systems which enable family violence

There are a number of assessment tasks involved as well as a required completion of a 20-week group work student placement.

This page provides answers to frequently asked questions about the Graduate Certificate in Client Assessment and Case Management, provided by Swinburne University of Technology (RTO Code 3059).

What are the entry requirements?

A minimum three-year tertiary qualification or equivalent in an associated field (equivalency may include significant work experience* in a community sector organisation in a role involving assessment and case management services).

Those interested and upon acceptance into the course are required to observe 10 men’s behaviour change groups before commencing student placement. No to Violence recommends starting these observations before applying for the course. These observations will need to be organised by directly contacting a local MBC organisation. A list of groups can be found here or by contacting the Men’s Referral Service on 1300 766 491.

What does the application process entail? 

Once applications are open, apply via Swinburne’s website here.

  • Applicants are required to submit a resume/CV clearly detailing roles and duties, and duration of posts held, as well as copies of qualifications and academic transcripts
  • If you are interested in a funded spot (which we are in the process of requesting), in your application please attach a general letter of support from a Men’s Behaviour Change organisation that you are linked to. This may be one you are working in, one that your organisation is linked to where you have previously observed MBC groups
  • All applicants will need to demonstrate literacy and numeracy competencies when applying
  • Applicants will be required to attend an interview conducted by No to Violence For more information to Swinburne’s application process, click here

I’ve applied through Swinburne, what’s next?

Once applications have closed, No to Violence will shortlist applicants and Swinburne will contact them to organise an interview if successful.

Where will the course be delivered?

Melbourne CBD (note that the course will be delivered near Flinders St Station not at Swinburne’s Hawthorn Campus).

What are the days and hours of the face-to-face sessions?

Course hours: 9:30am-4:30pm

Class days:

4 day cluster:

  • Monday March 2nd
  • Tuesday March 3rd
  • Wednesday March 4th
  • Thursday March 5th
  • Monday March 16th
  • Monday March 23rd
  • Monday March 30th
  • Monday April 20th
  • Monday April 27th
  • Monday May 4th
  • Monday May 11th
  • Monday May 18th
  • Monday May 25th
  • Monday June 1st
  • Monday June 15th

4 day cluster:

  • Monday June 22nd
  • Tuesday June 23rd
  • Wednesday June 24th
  • Thursday June 25th
  • Monday 13th July

What happens if I miss a day of course?

An 80% attendance rate is needed. Therefore, students must attend at least 16 of the 20 face-to-face sessions.

What are the course units?

Promote accountability and assist users of domestic and family violence to accept responsibility (CHCDFV010)

Establish change promoting relationship with users of domestic and family violence (CHCDFV009)

Plan and conduct group activities (CHCGRP002)

Facilitate goal directed planning (CHCCSM001)

Implement case management practice (CHCCSM002)

Work with carers and/or families in complex situations (CHCCSM003)

Undertake advanced client assessment (CHCCSM008)

Manage and promote diversity (CHCDIV003)

Lead own professional development (CHCPRP006)

Lead and influence ethical practice (BSBLDR806)

What is required for the student placement component of the course?

Students will be required to co-facilitate an MBC group for 20 sessions. Although students will need to contact MBC groups directly to organise a placement, NTV can provide support to students who are having difficulty finding a suitable placement. If placement is not being held at your workplace, students will need to complete placement documentation. More information will be provided in the first week of face-to-face intensives.

Is this course linked to Family Safety Victoria’s MBC Minimum Standards?

Completion of this course enables one of Family Safety Victoria’s MBC Minimum Standards requirements (holding a graduate diploma or graduate certificate qualification in men’s family violence) to be met for becoming a principle facilitator. For more information about these requirements, refer to page 13 of the standards.

Will this course be available online in the future?

No to Violence is in the early stages of designing and developing some online modules for this course with the intent of making the course more accessible to the national men’s family violence workforce. More details about these developments will be available early in 2020. Please note that in the future this course will not be completely online and there will be face-to-face sessions that students will need to attend.

How much does the course cost? 

Currently the course cost is $6,860 (for those who are granted a Skills First government subsidised place). No to Violence is in the process of securing fully funded spots for 2020, which have been available for past intakes. Currently these fully funded spots are yet to be confirmed.

What qualifications will I receive once I complete this course?

You will receive a Graduate Certificate qualification via Swinburne.

How will I receive my results, and will there be a graduation ceremony? 

You will receive your results and testamur in the mail after you finish your course, you can attend the Swinburne graduation ceremony where you will be presented with a Swinburne tube on stage. All other graduates will receive this on stage too.

Want more information?

To find out more about the delivery or content of the course, please email graduatecertificate@ntv.org.au.