FAQs – Graduate Certificate in Client Assessment and Case Management (MFV)

This page provides answers to frequently asked questions about the Graduate Certificate in Client Assessment and Case Management, provided by Swinburne University of Technology (RTO Code 3059).

Who is this program designed for?

The Graduate Certificate in Client Assessment and Case Management is designed for experienced practitioners in the health and community service sectors who provide specialist services to clients with complex and diverse needs. The course is tailored for people who currently work in, or wish to work in, men’s behaviour change (MBC) programs. In the course, you will develop specialist knowledge and skills for co-facilitating MBC groups and working with men who use family violence.

What does the course consist of?

 This course incorporates men’s family violence experiential learning, deeply reflexive practice and evidence-based models. The course is focused on enhancing group facilitation practice in Men’s Behaviour Change groups for men who are using family violence.

Key areas that are covered include:

  • Facilitation micro skills and group theory
  • Collaborative model of intervention
  • Theoretical frameworks that underly Men’s Behavioural Change group work
  • Promoting and managing diversity and inclusion
  • Enhancing the safety of women and children who are affected by men’s use of family violence

There are a number of assessment tasks involved as well as a required completion of a 20-week student placement. These assessments reflect the core learning areas of the program.

What are the entry requirements?

A minimum three-year tertiary qualification or equivalent in an associated field (equivalency may include significant work experience* in a community sector organisation in a role involving assessment and case management services).

Those interested in the course are strongly encouraged to observe 10 men’s behaviour change groups before commencing student placement. Although this is not a course requirement, No to Violence recommends starting these observations before applying for the course. These observations will need to be organised by directly contacting a local MBC organisation. A list of groups can be found here or by contacting the Men’s Referral Service on 1300 766 491.

What does the application process entail? 

Once applications are open, apply via Swinburne’s website here.

  • Applicants are required to submit a resume/CV clearly detailing roles and duties, and duration of posts held, as well as copies of qualifications and academic transcripts
  • All applicants will need to demonstrate literacy and numeracy competencies when applying
  • Applicants will be required to attend an interview conducted by No to Violence For more information to Swinburne’s application process, click here

I’ve applied through Swinburne, what’s next?

Once applications have closed, No to Violence will shortlist applicants and Swinburne will contact them to organise an interview if successful.

Where will the course be delivered?

Hawthorn Campus of Swinburne University of Technology.

What are the days and hours of the face-to-face sessions?

Course hours: 9:30am-4:30pm

Class days: The first four days of class will be in delivered in the same week. Classes will then be held every Friday for a total of 20 days attendance.

Specific class dates at yet to be confirmed, keep an eye on our website for 2020 Semester 1 dates.

What happens if I miss a day of course?

An 80% attendance rate is needed. Therefore, students must attend at least 16 of the 20 face-to- face sessions.

What are the course units?

Facilitate goal directed planning (CHCCSM001) Implement case management practice (CHCCSM002)

Work with carers and/or families in complex situations (CHCCSM003) Undertake advanced client assessment (CHCCSM008)

Manage and promote diversity (CHCDIV003)

Lead own professional development (CHCPRP006) Lead and influence ethical practice (BSBLDR806)

Promote accountability and assist users of domestic and family violence to accept responsibility (CHCDFV010)

Establish change promoting relationship with users of domestic and family violence (CHCDFV009) Plan and conduct group activities (CHCGRP002)

What is required for the student placement component of the course?

Students will be required to co-facilitate an MBC group for 20 sessions. Although students will need to contact MBC groups directly to organise a placement, NTV can provide support to students who are having difficulty finding a suitable placement. If placement is not being held at your workplace, students will need to complete placement documentation. More information will be provided in the first week of face-to-face intensives.

Is this course linked to Family Safety Victoria’s MBC Minimum Standards?

Completion of this course enables one of Family Safety Victoria’s MBC Minimum Standards requirements (holding a graduate diploma or graduate certificate qualification in men’s family violence) to be met for becoming a principle facilitator. For more information about these requirements, refer to page 13 of the standards.

Will this course be available online in the future?

No to Violence is in the early stages of designing and developing some online modules for this course with the intent of making the course more accessible to the national men’s family violence workforce. More details about these developments will be available early in 2020. Please note that in the future this course will not be completely online and there will be some face-to-face sessions that students will need to attend.

How much does the course cost? 

Currently the course cost is $6,860 (for those who are granted a Skills First government-subsidised place). No to Violence is in the process of securing fully funded spots for 2020, which have been available for past intakes. Currently these fully funded spots are yet to be confirmed.

What qualifications will I receive once I complete this course?

You will receive a Graduate Certificate qualification via Swinburne.

How will I receive my results, and will there be a graduation ceremony? 

You will receive your results and testamur in the mail shortly after you finish your course, however, you can still attend the Swinburne graduation ceremony and you will be presented with a Swinburne tube on stage. All other graduates will receive this on stage too.

Want more information?

To find out more about the delivery or content of the course, please email graduatecertificate@ntv.org.au.